Case Study: $32M Revenue Acceleration

The Challenge:
Patient balances were growing, collections were delayed, and point-of-service performance was inconsistent.

What We Did:

• Designed and implemented a proprietary patient balance strategy

• Integrated workflows into Epic

• Built and deployed a targeted collections team

• Standardized KPIs and accountability structures

The Result:

• $32M in patient revenue accelerated in 12 months

• 400% ROI on team structure

• Significant improvement in patient financial engagement